Poorly New Phone
My new Treo 680 broke.
I put it down on a table after making a call, and when I picked it up there was a crack in the LCD. I didn’t do anything unusual and it was not dropped.
I tried to navigate the palm website to see if I could get it fixed under warranty. Palm’s website is terrible if you actually want to try and get in touch with someone. I eventually found a page telling me that a cracked Display was not covered by the warranty and I could buy a replacement for £110.
As I didn’t do anything to break the phone, I’m not going to pay to have it fixed.
So, last night, I wrote off to Expansys, who I bought the phone from. Lets see what they say. I suspect hassle, but maybe I’m just cynical.
